Discussion:
Is It Possible To Use Azure Backup With 11.1 Image?
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Drew Tomlinson
2018-05-06 19:41:05 UTC
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I originally posted the below message in cloud@ but that list seems pretty quiet. So I was wondering if anyone here can help?

I'm experimenting with Azure and have built a box with the 11.1 image from the marketplace.  I've tried to enable azure backup.  I can start the backup via the Azure portal but it fails consistently at 5:06 minutes.  I assume this is because the timeout in the waagent.conf file is 5 min by default.  The error is about not being able to communicate with the VM agent for snapshot status.  I do have the azure-agent port installed.  The service is running.  And for testing, I even have an outbound "allow from any to any" rule in my network security group attached to the VM's interface.

I opened a MS support case but the engineer is trying to tell me that "this version of Linux does not support backup".  Well being as he doesn't even seem to understand that FBSD isn't Linux AND combined with the fact that I can see what appears to be snapshot activity in the waagent.log file, I don't believe this is the case.


Any clues as to where I should look next?  I've included some waagent.log entries below.


Thanks for your help,


Drew


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Carmel NY
2018-05-06 20:48:34 UTC
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Post by Drew Tomlinson
quiet. So I was wondering if anyone here can help?
I'm experimenting with Azure and have built a box with the 11.1 image from
the marketplace.  I've tried to enable azure backup.  I can start the backup
via the Azure portal but it fails consistently at 5:06 minutes.  I assume
this is because the timeout in the waagent.conf file is 5 min by default.
The error is about not being able to communicate with the VM agent for
snapshot status.  I do have the azure-agent port installed.  The service is
running.  And for testing, I even have an outbound "allow from any to any"
rule in my network security group attached to the VM's interface.
I opened a MS support case but the engineer is trying to tell me that "this
version of Linux does not support backup".  Well being as he doesn't even
seem to understand that FBSD isn't Linux AND combined with the fact that I
can see what appears to be snapshot activity in the waagent.log file, I don't
believe this is the case.
Any clues as to where I should look next?  I've included some waagent.log entries below.
The azure-agent in the ports system is rather old, 2.2.14, from 6/22/2017. The
latest version is 2.2.25, 3/18/2018. You might want to contact the port
maintainer, ***@microsoft.com and see if they can update the port to the
latest version.

--
Carmel

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